1. Do I legally need a fire risk assessment?

Yes. Under the Regulatory Reform (Fire Safety) Order 2005, all non-domestic premises must have a suitable and sufficient fire risk assessment carried out by a competent person. This includes offices, HMOs, shops, schools, and more.

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2. How often should my fire alarm be serviced?

As per BS 5839-1:2017, fire alarms should be serviced at least every 6 months. Higher-risk sites or larger systems may require quarterly servicing for full compliance.

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3. What fire extinguishers do I need for my building?

This depends on your risks:

• Offices typically require Water or Foam and CO₂

• Kitchens need Wet Chemical

• Workshops may need Dry Powder
  We assess each site and install extinguishers in line with BS 5306-8.

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4. Is PAT testing legally required?

While PAT (Portable Appliance Testing) isn't named directly in legislation, it's the recognised method for complying with the Electricity at Work Regulations 1989. It proves electrical equipment is safe and maintained.

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5. How often should emergency lighting be tested?

• Monthly: Brief flick test (can be done in-house)

• Annually: Full 3-hour drain-down test by a qualified engineer (required by BS 5266-1)
  We provide both and issue compliant reports.

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6. Do you install AOV systems?

We maintain the electrical control side of AOV systems (control panels, override switches, detectors), but we do not install physical vents or windows.

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7. Do you work with wireless fire alarm systems?

Yes. We install and service wireless fire alarm systems, ideal for listed buildings, heritage sites, or areas where cabling is difficult. These systems are fully BS-compliant and quick to deploy.

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8. Can I use your services without a contract?

Absolutely. We offer:

• One-off visits for testing, maintenance, or repairs

• Ongoing service agreements for regular compliance
  No long-term commitment is required unless you want one.

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9. Are your engineers qualified?

Yes. All engineers are:

• Fully trained to British Standards

• Regularly assessed for competency

• Covered by public liability insurance

• Working under our BAFE SP203-1 (Maintenance) accreditation

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10. Do you provide certificates and reports?

Yes — every job includes the correct documentation:

• Fire alarm test or commissioning certificates

• Emergency lighting service reports

• PAT test asset registers

• Extinguisher service records

• AOV panel reports and fault logs

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11. How do I book a visit or get a quote?

You can:

• Fill out our Contact Form

• Call or email us directly

• Request a free site survey
  We respond quickly with pricing and visit options.

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12. Do you carry out remedial work?

Yes. If we find any faults or compliance issues, we’ll:

• Provide a detailed quote

• Carry out repairs or upgrades

• Reissue updated certificates after work is complete

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13. What areas do you cover?

We offer nationwide service, covering:

• London, Kent, and the South

• Midlands and Birmingham

• Wales, Manchester, and the North

• Scotland and remote areas (by appointment)

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14. Do you supply safety signage and logbooks?

Yes. We supply and install:

• BS 5499 fire signage

• Fire action notices & extinguisher ID signs

• Logbooks for recording services and tests
  Custom signage available on request.

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15.Who is responsible for making sure we have the right fire alarm system in place?

• The Responsible Person for the premises. They will usually follow the recommendations of a fire risk assessment or have a survey carried out by a competent company.